To better assist you, our customer service representatives may ask you for some or all
of the following information. This information is used solely for the purposes of
looking up your payment and verifying your identity. For more information on our
commitment to preserving your privacy and security, visit our
Privacy Policy.
To Make A Payment
Already Made A Payment
• Name of the organization you are paying
• Amount to pay
• Contact e-mail address, telephone number
• Credit card, debit card, or bank account numbers
• Social Security Number or Employer Identification Number
• Name of the organization you are paying
• Amount paid
• Confirmation Number
• Credit card, debit card, or bank account numbers
• Social Security Number or Employer Identification Number
• Date of Payment
Please contact us via the channel listed below that best fits your area of concern:
Pay By Phone – 1-800-2PAY-TAXsm (1-800-272-9829)
(Automated Telephone Service – 24/7)
Federal Payment Inquiries –
Toll-free 1-877-754-4413 (Automated Informational Interactive Voice Response Service – 24/7)
The Internal Revenue Service (IRS) can be reached at the following toll-free numbers.
U.S. Internal Revenue Service Customer Service Inquires
Personal Taxes:
Toll-free 1-800-829-1040
Business Taxes:
Toll-free 1-800-829-4933
Online Payment Inquiries – e-mail our Customer Service Department at
customerservice@acipayonline.com
or call 1-800-487-4567 for Customer Service assistance
(Monday - Friday, 8:00am - 6:00pm CT).
ACI Payments, Inc. is licensed as a money transmitter by the New York State Department
of Financial Services, the Georgia Department of Banking and Finance, and by all other states and territories, where
required. NMLS #936777. 6060 Coventry Dr, Elkhorn NE 68022. 1-800-487-4567